Li Yongchun, the general manager of Great Wall Broadband Dongguan Branch, introduced the needs and professional conditions of the South Call Center project. It is reported that the project is expected to set up 2,000 seats. After the completion of the project, more than 1,000 daily services will be provided to provide users with services including business application, fault complaints and business consultation.
Provide excellent talent input
At present, the call professional construction of the service outsourcing industry base in Dongguan is relatively complete, and the supporting facilities for calling talents are also very thoughtful. The supporting facilities include the protection of the mains, backup generator sets and engine room UPS power supply, and the new construction of the network and wiring system in the building. The fire and alarm systems in the park are in compliance with national laws. Basic support for call business, conference training package, decompression culture package and apartment dining and leisure facilities are all available. In addition, the base has deep strategic cooperation with the most powerful talent service organizations in Shenzhen and Dongguan, and can provide long-term sufficient and professional call-oriented talents for Great Wall Broadband to ensure its efficient operation.
General Manager He of the base said that the Great Wall Broadband Southern Call Center is large in scale and has strict requirements on all aspects of the workplace. We will welcome the cooperation opportunities of this project with the most professional and thoughtful service. We believe that Great Wall Broadband will also be in the service outsourcing industry in Dongguan. The base can develop rapidly and build a team with the industry's benchmark professional scale.
Know more D:
Great Wall Broadband: It is a pioneer in the implementation of Internet broadband access in China. It is one of the top 100 Internet industry enterprises in China, with nearly 10 million network users and nearly 10 billion yuan in assets.
Dr. Peng Broadband: The Great Wall's “Pentium No.1” backbone network covers the nation's backbone network and has its own 1.6T national long-distance transmission network, which has the advantages of the whole network. With more than 10 million online users and a coverage of 30 million, it has become the fourth largest Internet infrastructure operator in China Telecom, China Unicom and China Mobile.
Dongguan Service Outsourcing Industry Base
Dongguan Service Outsourcing Industrial Base is one of the industrial parks of Guangdong Zhongtian. The first phase covers an area of over 20,000 square meters, with a total construction area of 60,000 square meters. The second phase covers an area of 40 acres and is planned as a container-themed leisure community. The base is located at No. 6 Shigu Garden Road, Nancheng District, adjacent to Dongguan Avenue and Guantai Road. It is only 1.5km away from the Shigu exit of the Shenhai Expressway. It takes 1 hour to reach Guangshen and is about 10 minutes drive from the R2 line and about 10 minutes drive from Humen High Speed Railway Station. About 20 minutes drive, about 5KM from the first international and Hongfu intersection of the commercial core area of Dongguan City, the geographical position is superior, and you can easily enjoy the economic lifeline of the Pearl River Delta. The project and China Telecom Dongguan Branch jointly created the first service outsourcing industry cluster in Dongguan.
By integrating Zhongtian Group's rich industrial park operation experience and the strong technical strength of China Telecom Dongguan Branch, the base focuses on building five functional group centers:
1. South China Call Center: Focus on building a one-stop call center integrating digital trunking, switching technology, intelligent traffic distribution and other functions in South China;
2. E-commerce customer contact center: comprehensively build an integrated digital management platform for e-commerce service and marketing network;
3. Financial Marketing Support Center: A comprehensive marketing platform dedicated to the personalization support and service of financial institutions' brand communication and marketing construction;
4. Wenchuang Industrial Incubation Center: Provide high-end cultural creative space and public display environment for Wenchuang Industry;
5. Service Outsourcing Talent Training Center: All-round, multi-level, high starting point to start service outsourcing talent training system engineering